Returns

IF YOU ARE NOT SATISFIED WITH YOUR ORDER, YOU MUST REQUEST A RETURN CLAIM WITHIN 10 BUSINESS DAYS OF THE RECEIPT OF GOODS. ALL PACKAGES MUST BE UNOPENED AND INCLUDE ORIGINAL LABEL. THERE IS A 20% RESTOCKING FEE FOR ANY UNAUTHORIZED OR OVERDUE RETURNS. WE REQUEST CUSTOMERS TO KEEP ALL PACKAGES UNOPENED AND INCLUDE ORIGINAL MANUFACTURERS’ PACKAGING AND LABEL. ITEMS SHOULD BE UNWORN, UNALTERED AND UNWASHED WITH ALL TAGS. WE DO NOT ACCEPT INCOMPLETE PRE-PACKS RETURNED TO US OR GARMENTS USED.

*KORI AMERICA WILL NOT ISSUE A RETURN AUTHORIZATION FOR DAMAGES AND RETURN CLAIMS AFTER INDICATED DATES.

NO REFUND POLICY

REFUNDS WILL NOT BE ISSUED FOR DAMAGE OR RETURN CLAIMS. ONLY STORE CREDIT WILL BE ISSUED. ALL DISCOUNTED OR SALE ITEMS ARE FINAL AND CANNOT BE RETURNED. SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE.

HOW TO RETURN AN ITEM

EMAIL RETURNS@KORIAMERICA.COM
PLEASE INCLUDE YOUR PO# IN THE SUBJECT LINE AND THE FOLLOWING:

• COMPANY NAME
• INVOICE NUMBER/ORDER ID
• STYLE NUMBER
• SIZE
• QUANTITY & COLOR
• IMAGE OF UNIT (DAMAGE)
• REASON OF RETURN

ONCE YOU RECEIVE A RETURN AUTHORIZATION (RA)FORM, PLEASE MAIL TO PACKAGE TO

KORI AMERICA
ATTN: ONLINE RETURNS
4611 E. 48th ST.
VERNON CA 90058

IF AN ORDER CANCELLATION IS NECESSARY, A WRITTEN REQUEST TO THE MANUFACTURER MUST BE APPROVED BEFORE ANY ORDER CAN BE CANCELLED.